Last week I added some new distribution groups via the Exchange Management Console EMC (Exchange 2007). Normally, it only takes overnight for the Global Address Book to sync. It had been several days and still no new distribution groups showing up.
Then I remembered that I might be working with a cached copy and needed to download a new copy. Of course I forgot how to do this and searched for the solution. After viewing several dead-end articles, I came upon this great support article/tutorial at UNC-Chapel Hill which describes the process for Outlook 2007 and Outlook 2010.
https://help.unc.edu/help/exchange-how-to-update-the-global-address-book-in-outlook/
After downloading a new global address copy, my new distribution groups showed up.
Thank you UNC-Chapel Hill Help & Support!
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